Sustainable Robo-Advisor Bot and Investment Advice-Taking Behavior

Abstract

The globalization of the world economy increased the role of value chains, where disruptions in the realization of the logistics processes occur repeatedly. Pandemics, military conflicts, and climate change further increase the difficulties in matching demand and supply. Therefore, proper Supply Chain Management (SCM) is crucial and the digital transformation of SCM is considered an important solution for several SCM concerns. Extensive subject matter literature research highlighted that several technologies have been studied and implemented as SCM solutions contrary to the blockchain. As a result, the research aim of the article is to examine the current and future challenges of SCM with particular emphasis on blockchain technology perception in this context. Proper research has been conducted with the use of structured in-depth interviews with SCM experts. Pilot study results highlighted that blockchain is perceived as a technology with significant potential to support the creation of Digital Supply Chains. They also pointed out that blockchain is not the technology of the first choice when planning the digital transformation of SCM.