Leveraging Information Systems, Applications, and Technologies for Energy-Efficient, Resource-Saving Sustainable Innovation and Strategic Development in the Hospitality Industry: Interactions between Corporate Law and Public Administration

Abstract

The contemporary hospitality industry faces significant pressures to enhance sustainability and improve strategic and crisis management amidst dynamic market conditions. This study explores the pivotal role of Information Systems (IS), applied technology, and specific software applications in enabling energy-saving and resource-saving innovations within this sector. Moving beyond purely economic models, we investigate how technology facilitates operational efficiency, enhances guest experiences related to sustainability, and supports managerial decision-making. Adopting a qualitative exploratory approach based on thematic analysis of potential industry insights, this paper examines the types of IS and technologies implemented (e.g., Building Management Systems, IoT, Guest-facing Apps), their perceived benefits (cost reduction, enhanced reputation, improved resource allocation), and associated implementation challenges (integration, cost, user adoption, skills gaps). We also consider the influence of corporate law and public administration frameworks on technology adoption patterns. The findings suggest that strategic deployment and effective management of IS and technology are crucial for achieving sustainability goals and enhancing organizational resilience in hospitality. This study provides insights for managers and technologists on leveraging technology applications for competitive advantage and sustainable operations.